Last updated: 24 June 2026
This Privacy Policy explains how READYRENT SOLUTIONS LTD (“ReadyRent”, “we”, “us”) handles personal data when you use getreadyrent.co.uk, submit a rental enquiry, use our contact form, or otherwise communicate with us. We are the data controller for the information described below.
1. Information we collect
We only collect information you choose to provide or that is necessary to operate the website. This may include:
- Contact form data — your name, email address, subject and message.
- Rental enquiry data — your name, email, optional telephone number, customer type and the details of your enquiry.
- Delivery, postcode and location information that you voluntarily submit to help us understand a delivery or collection request.
- Item requirement information you voluntarily submit, such as item type, quantity and purpose of rental.
- Rental duration and intended use information you provide so we can review your enquiry.
- Email communication — the content of emails you send to us and our replies.
- Telephone communication — only if you choose to provide a telephone number or speak with us.
- Cookies and analytics data — see our Cookie Policy. Analytics are only used with your consent.
2. How we use your information
- To respond to your enquiry or message and discuss potential rental arrangements.
- To review item type, availability, rental duration, delivery or collection needs and to confirm terms with you.
- To communicate with you by email, or by telephone if you have provided a number.
- To maintain records of enquiries and correspondence.
- To operate, secure and improve our website (including consented analytics).
3. Lawful bases
We process personal data on the basis of your consent (for example, when you submit a form or accept analytics cookies) and our legitimate interests in responding to enquiries and running our business responsibly. Where we are required to keep records, we may also process data to meet a legal obligation.
4. Sharing your information
We do not sell your personal data. We may share information with service providers who help us operate the website or communicate with you (for example, a form handler, email provider or hosting provider), who are required to protect it. We may disclose information where required by law.
5. Data retention
We keep personal data only for as long as necessary for the purposes described above — typically for the duration of our correspondence and a reasonable period afterwards to maintain records and handle any follow-up. When data is no longer needed, we delete or anonymise it.
6. Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate data;
- request erasure of your data in certain circumstances;
- object to or restrict certain processing;
- withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
7. Data security
We take reasonable technical and organisational measures to protect personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children
This website is intended for adults. We do not knowingly collect personal data from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date above reflects the latest version.
10. Contact
For any privacy question, contact READYRENT SOLUTIONS LTD at [email protected], or write to us at Flat 35 Upton House, 9 Ward Lane, London, England, E9 5QZ.
Questions about this policy? Contact ReadyRent Solutions Ltd at [email protected]. Registered office: Flat 35 Upton House, 9 Ward Lane, London, England, E9 5QZ. Company number 17277746.